Transforming Reporting in Public Sector: Pixel Perfect for Tableau in Action

Thought Leadership | August 26, 2024 | By Anirban Ghosh, Anirudh Kalva

The Power of Pixel Perfect in Tableau

Enhancing Public Sector Reports with Tableau

USEReady Guide: Pixel Perfect for Public Reporting

At Pixel Perfect, we’ve seen firsthand how the right technology can revolutionize reporting processes in government agencies. Recently, our team had the opportunity to implement Pixel Perfect reporting extension for a large state-wide child support services agency. This experience highlighted the transformative potential of Pixel Perfect for Tableau in addressing the unique challenges faced by federal, state & local organizations.

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Many government agencies struggle with aging reporting infrastructures that no longer meet their needs. A recent LinkedIn poll shed light on the biggest drawbacks of homegrown BI for self-service reporting, with 67% of respondents citing cost and complexity as the primary concern. This aligns closely with what we’ve observed in the field, especially in the public sector.

Introduction to Pixel Perfect Reporting

Benefits of Pixel Perfect in the Public Sector

Implementing Pixel Perfect for Tableau

Case Studies: Success in Public Sector Reporting

Overview of Pixel Perfect Features

Step-by-Step Implementation Guide

Impact on Public Sector Decision-Making

Best Practices for Pixel Perfect Reporting

The agency we worked with was responsible for the safety and well-being of children across 47 counties. It established and enforced fair child support orders for non-custodial parents and acted as a neutral third party, facilitating timely and accurate payment deliveries to custodial parents or guardians and promoting conflict resolution. 

Underpinning these efforts was a robust data collection and reporting system which enabled the agency to track child support cases and outstanding legal issues. However, the agency’s home-grown legacy BI system, built on Oracle Hyperion and IBM DB2, was approaching end-of-life, putting their reporting capabilities at risk. This situation exemplifies the cost and complexity issues mentioned earlier, as well as the lack of flexibility inherent in many homegrown solutions.

Underpinning these efforts was a robust data

Without its 200+ critical reports supporting federal measures, case audits, payment history, court calendars, and e-filings, the agency stared at a complete breakdown of its operations. The situation necessitated a modern, more efficient reporting solution.

Without its 200+ critical reports supporting

Our team worked closely with the agency to implement Pixel Perfect for Tableau, focusing on four key areas including: 

  • Self-Service Reporting:
    We enabled users to request formatted reports directly through a user-friendly front-end interface, addressing the user unfriendliness often associated with homegrown solutions.
  • Data Integration:
    Pixel Perfect was configured to interact seamlessly with Tableau, retrieving data from DB2 stored procedures.
  • Flexible Output:
    The system now generates both print-ready PDFs and CSV files, catering to different user needs and enhancing flexibility.
  • Regulatory Compliance:
    We integrated a content management system to ensure adherence to federal retention policies. 

The implementation of Pixel Perfect for Tableau yielded significant improvements such as:

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Reduced IT dependencies for report generation

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Real-time data access from OLTP systems

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On-demand custom reporting capabilities

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Streamlined workflows for report access and sharing

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Enhanced compliance with federal regulations

Different teams within the agency, from legal to community services, now have easy access to the specific reports they need, improving overall efficiency. 

This project reinforced our understanding of the unique challenges government agencies face in data management and reporting. It demonstrated that with the right solution, these organizations can significantly enhance their operational efficiency and decision-making processes, while overcoming the limitations of homegrown BI systems. 

At Pixel Perfect, we believe this case study exemplifies the potential of our Tableau extension to drive substantial improvements across various functions in government agencies. As we continue to work with state, local, and federal organizations, we’re committed to helping them leverage technology to better serve their communities, addressing the cost, complexity, and flexibility challenges that often hinder homegrown BI solutions.

Click Here to know more about USEReady’s Pixel Perfect for Tableau

Anirban Ghosh
About the Author
Anirban Ghosh is a Senior Director in USEReady’s Product Engineering Practice. He plays a strategic role within the practice and leads the product life cycle, go-to-market strategy, defines product roadmap and client enablement programs.
Anirban GhoshAVP, Products | USEReady
Anirudh Kalva
About the Author
Anirudh Kalva is an Engagement Leader with the Pixel Perfect team who plays a pivotal role in driving business growth and ensuring customer satisfaction. He focuses on effectively showcasing our product offerings and works closely with customers to ensure they maximize the value of Pixel Perfect.
Anirudh KalvaSolutions Principal | USEReady