From Data to Decisions: Actionable Insights with Tableau Einstein

Blog | November 1, 2024 | By Caitlyn Garger, Priyanka Dobhal

The Power of Predictive Analytics for Smarter Decision-Making

Driving Business Impact through Advanced Data Analysis

Making Data-Driven Decisions with Tableau and Einstein

Benefits of Integrating Tableau with Einstein Analytics

How AI and Data Analytics are Revolutionizing Business

Key Features of Tableau and Einstein for Business Insights

Best Practices for Data-Driven Decision Making

Leveraging Predictive Analytics for Business Growth

Enhancing Data Visualization and Storytelling

Integrating AI for Deeper Data Analysis

Using Tableau for Real-Time Data Insights

With all the buzz around Dreamforce 2024, Salesforce unveiled the future of AI with Agentforce. AI has been a prominent topic at Dreamforce for years, but this year’s launch of Agentforce represents a significant turning point. We’ve moved from predictive AI to generative AI, and now to assistive and autonomous agents, merging humans, AI, data, and actions to enhance customer success. 

The current challenge is that data exists across many different platforms, making it difficult to consolidate everything. This fragmented data landscape often leads to a lack of trust in the data and insights provided. Additionally, reusing analytical assets is currently not possible, meaning teams must start from scratch each time which further complicates governance and decision-making. 

The Tableau keynote introduced a new product, “Tableau Einstein,” which emerged as the standout highlight of the event by addressing current challenges. 

Introduction to Tableau Einstein

Tableau Einstein, built with Agentforce, is a reimagined analytics experience designed to address challenges in generating actionable insights. Here are a few common challenges it can solve: 

  • Gain autonomous insights and take action with Tableau Pulse, Agent, and Flow.
  • Access trusted insights with Tableau Semantics.
  • Get real-time access to unified data through Data Cloud.
  • Explore reusable apps and agents in the Marketplace.
How Tableau Einstein works

Tableau Semantics

Tableau Semantics is a new product which includes a semantic layer that simplifies data management and analysis. The semantic layer acts as an abstraction that maps complex data into familiar business terms (e.g., ROI, active users). It sits between the raw data layer and the consumption layer of BI tools. 

The semantic layer ensures consistency across definitions, enhances governance, and supports AI integration for easier model creation. It improves performance and allows for complex queries while maintaining a single source of truth. 

Tableau Pulse

Tableau Pulse enables real-time, automated KPI tracking, reducing the need for manual oversight and development time. It allows organizations to effortlessly monitor key metrics, freeing up teams to focus on strategic initiatives rather than chasing down data points. 

By delivering metrics directly into users’ preferred communication tools (slack, teams or email), Tableau Pulse integrates data insights into daily workflows, making it easier for users to act on data without switching contexts. 

Tableau Agent (formerly Einstein Copilot)

Tableau Agent is a true game-changer for data accessibility. It enables users of any technical skill level to interact with their data using natural language, offering novice users a valuable “kick-start” to their development while saving advanced users time by reducing the time spent crafting complex calculations.  

This AI agent not only delivers instant insights and suggestions on which metrics to track but also streamlines exploratory data analysis by generating recommended questions based on the data source’s metadata. 

Currently, this conversational AI agent is integrated into Tableau Prep, Tableau Catalog, and Tableau Web Editing on Tableau Cloud. As we saw during Dreamforce 2024, this feature will continue to evolve, seamlessly following users throughout their analytical journey and retaining the context of their interactions.  

Workspace

A Workspace is a unified canvas that consolidates all analytics assets, including data sources, prep flows, semantic models, and visualizations. This revolutionary change fosters trust in your data by making everything visible and accessible directly on the canvas.  

This enables collaborative building and sharing of analytical apps and models within a marketplace, making it accessible for both organizations and individual community members. 

Composable Assets and Marketplace

Composable Assets are modular components that can be easily assembled, reused, and customized in various data analytics projects. 

And with the introduction to Marketplace users can publish, share, and discover various analytical assets, including composable assets. It acts as a centralized hub for both internal and external stakeholders to access and leverage analytical apps and reuse them for their requirements. 


User Journey with Tableau Einstein

Use cases are a great way to fully understand the value and importance of features and products since they serve as a bridge between theoretical product capabilities and practical, everyday applications. They help stakeholders understand not only the “what” but also the “why” behind adopting these products and features. Let’s explore a use case journey to illustrate the true impact of these new offerings. 

Meet Sarah and David, two data analysts at a growing retail company who are about to embark on an exciting journey with Tableau Einstein.  

Sarah is a newly hired marketing analyst, eager to learn but unsure where to begin. She’s tech-savvy but new to advanced data analytics. David is a seasoned Tableau user with years of experience. He’s always looking for ways to optimize his workflow and help his team work more efficiently. Let’s follow their story as they discover how Tableau Einstein’s new features help them with their daily tasks and transform their work experience.

1. Starting the Journey: Empowering New and Experienced Users with Tableau Agent

Sarah’s manager has tasked her with building a dashboard to monitor campaign performance, but she hasn’t gotten quite familiar with Tableau yet. Meanwhile, David is continuing to work on one of his ongoing projects. How can Tableau Agent help? 

Empowering New and Experienced users with tableau agent

2. Next Step: Streamlining KPI Monitoring with Tableau Pulse

The company struggles with effectively tracking KPIs and making informed decisions, often relying on ad-hoc reporting. Can Tableau Pulse solve this problem?

Streamlining KPI monitoring with Tableau Pulse

3. Collaboration Made Easy: Unified Analytics with Data Cloud, Semantics & Tableau Workspace

Sarah’s role is continuing to expand and she’s starting to contribute to broader analytics initiatives. Additionally, David is now overseeing the analytics for multiple regions. How are they going to trace data lineage and monitor potential issues across all their assets?

Unified Analytics with Data Cloud, Semantics and tableau workspace

4. Maximizing Efficiency: Leveraging Composable Assets and the Marketplace

Sarah needs to design a dashboard, but other teams have already completed similar work. David recognizes these data silos and suggests that she check the Marketplace. Can assets be reused between teams to save hours on rework?

Leveraging composable assets and the marketplace

5. Outcome: A More Efficient, Collaborative, and Insight-Driven Organization

With the ongoing urgency for efficient and effective analytics, can Sarah and David find a way to enhance decision-making and speed up the process?

More efficient, collaborative and insight driven organization

6. Leveraging New Enhancements: Slack Integration for Seamless Analytics

Sarah and David notice challenges in maintaining effective communication and accessing critical analytics in real time. How can they improve user adoption and reduce friction?

Leveraging New Enhancements

As you can see, from overcoming initial challenges to achieving collaborative success, Sarah and David’s journey illustrates the power of Tableau Einstein in making data analytics more accessible, efficient, and impactful for users at all levels.


Conclusion

As we navigate the evolving landscape of data and AI, Tableau Einstein paves the way for a smarter and faster analytical experience. By leveraging the power of Agentforce, it drives actionable insights, enhances reliability, and enables the reuse of assets. 

For Sarah and David, these features have transformed their daily tasks, empowering them to focus less on manual processes and more on strategic decision-making. But their journey is just one example—Tableau Einstein is transforming how organizations of all sizes approach data, fostering a culture of informed decision-making, enhanced collaboration, and robust data governance. 

Tableau Einstein isn’t just about making analytics more accessible—it’s about revolutionizing the entire data experience, from ensuring reliability to unlocking new possibilities for innovation. Whether you’re a new analyst finding your footing or a seasoned pro optimizing your workflow, Tableau Einstein instills trust in data and drives meaningful, data-driven outcomes for the entire organization.

caitlyn-garger
About the Author
Business Intelligence (BI) and Data Analytics consultant/trainer with a passion for using data to solve complex problems and teaching others how to use the power of visualization to bring their data to life.
Caitlyn GargerTechnical Team Leader - Data Value | USEReady
priyanka-dobhal
About the Author
Skilled Business Intelligence and Data Professional with extensive experience in solving business problems and enabling users through data. Passionate about driving insights from data through compelling storytelling.
Priyanka DobhalTechnical Lead - Data Value | USEReady